Sunshine Sailing Australia’s sailing school is recognised as one of Australia’s leading power plus sail training and experience providers.
Offering RYA & YA sailing courses as well as local and national sailing race events such as the Rolex Sydney to Hobart, the Audi Hamilton Island Race Week and the Brisbane to Gladstone.
Sunshine Sailing Australia is located at The Mooloolaba Marina 33-45 Parkyn Parade on the edge of the Mooloolah River, meters from the sea and 100 paces from the best beach in Queensland.
Mooloolaba offers a unique shopping experience that is unrivalled by other holiday destinations. There is an exciting new shopping precinct with many upmarket retail stores and dinning, Mooloolaba has something to offer everyone. Mooloolaba’s great accommodation, fashionable cafes and shops make it a top vacation and leisure spot for locals, Brisbane, out-of state and overseas visitors.
Mooloolaba is also well known as an excellent venue for state, national and international sailing events, as well as other water sports and social activities.
Our location provides sheltered waters for dinghies in the Mooloola River, keelboats and yachts in the small bay and open ocean sailing in minutes. The Sandy Straits and Fraser
Island are just to the north. Moreton Bay, its inland waterways and Gold Coast are just to the south, it’s perfect for overnight courses.
We teach sailing to people from 7 to 77 years old, in dinghies and yachts, inshore and offshore, beginner to yachtmaster. All completed courses include a RYA certificate, recognised nationally and internationally.
Our satisfied customers include local schools, Maroochy council programs and sailing enthusiasts locally, nationally and internationally.
We also offer sailing adventures; skippered local yacht cruises for introductions to sailing, 3- 5 day getaways, 6 and 12-day offshore trips for the more experienced and ocean sailing adventures to Lord Howe.
If you are a keen to start sailing or even if your already an experienced sailor looking to build on your skills, Sunshine Sailing Australia is exactly what your looking for.
Our Client Service Principles
Sunshine Sailing Australia understands that providing you with excellent service is vital to our business success. We have developed a set of Client Service Principles to enable you to measure our performance. Every day, for every client, we strive to:
Be Responsive and Accessible
We ensure that we are accessible to our clients to answer any queries or concerns. We aim to return client phone calls and emails the same day and always communicate in a timely manner.
Deliver on Commitments
We continuously strive to exceed our clients’ expectations. We will ensure that any course syllabus we teach are met or exceeded.
Offer Safe and Simple Techniques
We aim to provide practical and effective techniques and keep information as simple, concise and easy to understand as possible.
We actively listen to our clients and communicate openly, clearly and simply about achievable certification and realistic timelines.
Be Proactive and Enthusiastic
We demonstrate interest and enthusiasm for our clients and our work. We anticipate potential learning issues, identify solutions and always remain focused.
Develop and Improve Relationships
We continuously strive to develop and enhance excellent client relationships by delivering excellent service and maintaining absolute professionalism, integrity and respect.
If at any time you feel that we have not met our commitment, we invite you to contact us to help us ensure we do.
To enable access to your online course we need to share some of your personal data with the RYA via your user profile in www.ryainteractive.org. This learning management website is hosted and maintained by a third party called Learning Pool, who will not use your personal information for any reason other than enabling your course.
Your name and email address will be entered on www.ryainteractive.org in order to create your user account. On your first access to the site, you will be asked to enter your address and date of birth. You will have access to the site for one year in order to complete your online course. During this period, your personal information will be held on the website by Learning Pool and be available to this training centre and the RYA for the purpose of managing your course.
– 3 – Issued: 17 May 2018. Information correct at time of publication
Instructional support will be provided by this training centre for a period of [3 months] from the date of your course booking.
On completion of your course, your name, email, date of birth and address will be transferred to the RYA’s central database for the purpose of recording details of the course and any certification you gain as a result of it. This information allows the RYA to record your certification, to update any records they may already hold about you or your qualifications and to verify your certificate if required.
After one year from the date of your enrolment on a course, your user account will be removed from www.ryainteractive.org.
Full details of how the RYA will deal with your personal information will be displayed when you first access www.ryainteractive.org.
For the duration of your access to the site, your data will be held in accordance with the RYA Interactive Data Policy, Terms and Conditions.